Game Assistant

KEY DUTIES / RESPONSIBILITIES  Greet customers warmly and provide guidance on game selection, rules, and equipment usage. Assist customers with setting up and operating gaming consoles, VR equipment, and other interactive games. Offer recommendations and tips to enhance the gaming experience. Perform routine checks and maintenance to ensure all equipment is functioning properly. Report major technical issues to the management team for further action. Promote special offers, memberships, and upcoming events to customers. Build rapport with guests to encourage repeat visits and positive word-of-mouth. Work closely with other cast members, including servers and bartenders, to provide a seamless guest experience. Passion for gaming and creating memorable experiences for guests. Performs other related duties as necessary or assigned. Familiarity with event planning and coordination Ability to work flexible hours, including evenings, weekends, and holidays. QUALIFICATION STANDARDS Education : GCE O' level, completed secondary schooling. Experience: Minimum 2 years' customer service, preferably have Knowledge of popular gaming consoles, VR systems, and interactive games Others: Excellent verbal and written communication skills, positive attitude, Friendly, outgoing, and approachable personality WORKING CONDITIONS : Office Space: PlaySpace Outlet - the Kandima Maldives PERFORMANCE STANDARDS : Specific financial measures of performance: To be agreed at each appraisal Specific non-financial measures of performance: To be agreed on recruitment and at each appraisal. General measures of performance: As a senior member of the department, he/she is required to set the highest standards of performance both within his department and as an example for others outside his department. Frequency of appraisal: Performance to be appraised annually Appraiser: To be appraised by the  PlaySpace Outlet Manager. This is not an exhaustive list of responsibility; it is only an indication of the duties and responsibilities expected from you. You could be subject to any other duty and responsibility by the management as and when required