General Manager

Apply Job Type Full-time Description Lead with Heart. Manage with Purpose. Make a Real Impact. Massage Envy is looking for a driven, people-focused General Manager to lead our Oswego, IL location! If you’re passionate about wellness, love developing high-performing teams, and thrive in a results-driven environment, this is the opportunity for you. At PCRK Group- Massage Envy, we believe wellness isn't just for our clients- it's for our teams too. As General Manager, you’ll have the chance to create a supportive, empowered workplace where people love to work and clients love to visit. Why PCRK Group- Massage Envy? Be a Wellness Leader : Make a meaningful difference in the lives of both your team and your clients every day. Drive Your Career Forward : Access leadership training, development resources, and promotion opportunities. People-First Culture : Join a team built on empathy, connection, and a shared mission to help others feel their best. Industry Leadership : Be part of the #1 massage and skincare provider in the country. What You’ll Do as General Manager: Lead by example , championing Massage Envy’s core values in every interaction. Coach and mentor your team , setting them up for success and encouraging continuous growth. Drive performance metrics (sales, member growth, service excellence) to exceed business goals. Create an exceptional client experience by ensuring every guest feels seen, heard, and cared for. Oversee daily operations including scheduling, staffing, inventory, payroll, and compliance. Foster a supportive, high-energy culture where team members feel valued and empowered. Requirements Who You Are: A proven leader with 3+ years of management experience (spa, fitness, retail, or hospitality experience a plus). Passionate about wellness and committed to creating a positive environment for both clients and staff. A strong communicator and motivator with a knack for building cohesive, productive teams. Skilled at interpreting business metrics and using them to drive smart decisions. Organized, proactive, and able to thrive in a fast-paced setting. Benefits: Compensation that includes base salary, generous commissions and bonus opportunities Excellent Medical Plans Dental & Vision Insurance Paid Time Off Comprehensive 401k package Employee discount on products Free massage/skincare services monthly ROP: $60,000 - $65,000 Annually DOE + Bonus Opportunity Location: Oswego - 300 Fifth St, Suite 100, Oswego, IL Please take this brief assessment for our General Manager role: General Manager Assessment This assessment should take 2 minutes or less. Ready to Lead with Purpose? Join a team where your leadership matters. At PCRK Group- Massage Envy, you’ll do more than manage- you’ll inspire, grow, and shape the future of wellness. Apply today and take the next step in a rewarding career that’s all about helping people feel—and be—their best. We Believe Our…