Global Head - Studio & Resourcing Operations

Brandtech+ (formerly known as OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting . Our focus is to connect clients with high-quality solutions , talent and ambitious opportunities worldwide.  As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Global Head - Studio & Resourcing Operations Location: India (Remote working until further notice) A Little Bit About the Role: The Global Head for Resourcing & Operations has overall responsibility for ensuring that there is adequate and capable resource/talent capacity to meet required levels of service and for ensuring that customers are correctly advised on how to match capacity and demand (forecasting), and to ensure the use of existing capacity is optimized. The Global Head for Resourcing & Operations sponsors the capacity management process and has the responsibility for the overall process results. They set the vision, process and plan to deliver the department's OKRs and are responsible and accountable for reviewing the department's structure and defining its resourcing requirements for the future. The Global Head for Resourcing & Operations is also the owner of the entire department performance and accountable for the KPIs of the department. What You'll be Doing: Strategy and development: Contribute to the creation and implementation of best practice capacity planning vision, strategy and processes to aid and improve operational performance and setting targets and goals to achieve in the discipline Own and set the vision, process and delivery plan for capacity management, defining clear OKRs and milestone-based targets to deliver them Embed data-driven decision-making across the discipline Review, shape and own the future design of the department's structure, defining its resourcing requirements so it can scale efficiently with business needs General and Task Management: Ensure that there is sufficient capacity and right skillset to meet clients’ volume demands Keep the Global Leadership Team informed about capacity needs Provide capacity requirements and solutions for new business adopting our services Maintain an overall understanding of current service capacity and trends Work to proactively provide sufficient capacity for service delivery, globally Produce and maintain a global capacity plan Ensure that capacity-related incidents and problems are addressed timely Ensure that the right tools and processes are in place to deliver effective capacity planning and performance monitoring across…