Golf Experience Executive
Wasl LLC · Dubai, AE · United Arab Emirates · On-site
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About Viya:
Viya is the UAE’s leading golf and hospitality management group, operating a portfolio of championship golf courses, award-winning restaurants, premium leisure and recreation facilities, innovative entertainment concepts, and digital platforms. Since launching Emirates Golf Club in 1988, the region’s first all-grass course, the group has expanded to include Dubai Creek Golf & Yacht Club, Jumeirah Golf Estates, Yas Links Abu Dhabi, Saadiyat Beach Golf Club, Yas Acres Golf & Country Club, Topgolf Dubai, Tiger Strikes, and recreation brands such as Viya Fit and Viya Padel.
As part of wasl Hospitality & Leisure, Viya is recognised as a guardian of golfing heritage and a leader in modern hospitality. Its operations are underpinned by the Viya App, a loyalty-driven platform that integrates bookings, rewards, and spendable benefits across the portfolio. Dedicated to innovation, sustainability, and excellence, Viya connects communities to extraordinary experiences and continues to shape Dubai and the UAE as global destinations for sport, leisure, and lifestyle.
Position : Golf Experience Executive
Department : Golf Operations
Responsible To : Line Manager – Golf Experience Manager
HOD - Director of Golf Operations
Responsible For : Outside Golf Operations Services
Purpose and Scope of Position:
(Job Summary)
To act as a supporting mechanism to the Golf Experience Manager in delivering continuously improving golf experiences to members & visitors.
Job Description:
To act in a supervisory capacity on behalf of the Golf Experience Manager to all outside service golf operations colleagues, assisting in the monitoring & implementation of Standard Operating Procedures and Policies as outlined by the Head of Department.
Job Responsibilities:
Ensures that daily opening & closing Standard Operating Procedures are followed by Supervisors & Team Leaders.
Be present for team briefings and ensure that a structured briefing is in place with a clear outline of topics. I.e. AM team handover to PM team and vice versa.
Take preparation sheets from the Golf Services team and delegate as required to deliver member events & corporate golf days.
Works in golf operations as required, starter, marshall, range etc.
Responsible for monthly inventory and reporting of inventory issued and used to GEM and DOG.
Maintain stock levels of consumables such as golf tees, pencils, scorecards etc.
Responsible for the timely ordering of consumables to ensure a readily available supply.
Conduct a weekly audit on Rental Sets and submit report to GEM & DOG.
Report all Golf Cart Fleet damages & maintenance. This should be communicated to DOG, FM & GEM on a weekly basis.
To place emphasis on service standards in all checkpoints of the member/visitor journey.
Will be required to conduct any duties as requested by line manager or Head of Department.
Maintain…