Ground Operations Agent

Job Description: Do you enjoy working in a fast-paced, safety-obsessed aviation environment? As a Ground Operations Agent, you will be the primary communication link between ground operations and our customers. Ideal candidates will have at least six months of experience in aviation ground handling or cargo/mail sorting. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.   Job Responsibilities: Coordinate the delivery of various aircraft service functions for airline customers while the aircraft is at the gate, including de-icing, lavatory dumping, and refueling. Determine proper aircraft load factors in conjunction with the airline operations department. Verify and sign off on any aircraft services performed in order to bill the airline for services rendered. Perform various administrative duties on a routine basis, such as GSE fluid inspections, washing equipment and removing debris/trash from the ramp area. Serve as liaison with airline customers, their pilots, and AGI operations department. Direct and assist ramp agents with ground handling duties as needed. Safety, Security and Compliance : All AGI Team members have a responsibility and duty while at work to: Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.  Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. Fully understand AGI Health & Safety and Security policies.  Attend training courses as may be required by AGI. Physical Requirements: This job requires physical stamina and strength – Lead Ramp Agents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and…