Group Director of Human Resources
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Company
A hospitality brand with an extensive portfolio of properties in Hong Kong.
Location
Hong Kong
Report to
Group General Manager and functionally report to Group HR Head
Job Summary
Under the guidance and supervision of the General Manager or his/her delegate and within the limits of established SGH policies and procedures, oversees and directs all aspects of Human Resources. The Group Director of Human Resources also provides a professional and caring human resources service to all management and staff and assists in the profitability of the Hotel whilst ensuring the welfare of all.
Liaise with individuals outside the hotel including, but not limited to, employee benefits representatives, attorneys, applicants, government officials, colleges and universities, competitors and other members of the local community.
Co-ordinate functions and activities with other executives and departmental heads.
Liaise with Regional SGH officials as required.
Interact with Union Officials.
Responsibilities
Manage and oversee Group Human Resources Department, Group Training Department, Hygiene and Sanitation Department and Human Resources departments of respective hotel, ensuring compliance with all Corporate, area and hotel policies and procedures; and current local and government regulations pertaining to employment practices
Actively participate in the development and preparation of the Hotel Group’s Strategic Plan, Marketing Plan and Goals Programme.
Prepare and ensure effective utilisation of all Human Resources and related Budgets for the Hotel Group.
Maintain and continually review Human Resources policies, procedures and practices, updating and/or recommending improvements as appropriate to Management.
Responsible mainly for senior staff recruitment for the hotel group.
Select and recruit potential candidates for senior staff level which included department heads and expatriate staff.
Standardize all staff’s employment contract for easy maintenance
Handle all work visa application for all expatriates and their relocation
Conduct salary, headcount and C&B survey periodically among all competitive hotels for evaluation
Maintain the payroll system for better control of both permanent and casual employees’ data and for legal compliance.
Conduct the following projects and participate in some programmes for the Hotel Group:
Employee Satisfaction Survey
Mystery Shoppers Survey
Casual Labour Management System – from Policy on Recruitment to data keeping in centralized pool
F&B Incentive Programme
Front Office Upselling Programme
Food, Hygiene and Sanitation Program
Revenue Management Workshop
Team Building Workshop
Service Distinction Programme
Care & Charity Committee
Supervise and monitor all Human Resources Managers of respective hotel to perform the following:
Ensure clear lines of communication exist to disseminate information affecting employer - employee relations, employee activities and hotel…