Growth Consultant

About Us : WebEngage is an enterprise-grade customer engagement and retention platform that helps global brands across industries such as e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. and turn data into measurable revenue impact. Trusted by 800+ brands globally, we have a strong presence in India, UAE, KSA, SEA, Europe and beyond. WebEngage powers intelligent, real-time engagement across the entire customer lifecycle. We are built for scale. We are built for complexity. We are built for outcomes. At our core, WebEngage is a full-stack retention operating system that combines: A powerful Customer Data Platform (CDP) Real-time behavioral segmentation and intelligence Omnichannel journey orchestration AI-driven personalization and recommendations Deep analytics, experimentation, and revenue attribution WebEngage BLACK: our AI-native layer that brings Agentic capabilities to engagement. Learn more about us at www.webengage.com Responsibilities Manage a portfolio of enterprise accounts across industries, with a clear focus on driving product adoption and delivering measurable business value through Martech. Build a strong understanding of each client’s business model, customer lifecycle and key business metrics, and identify where Martech can meaningfully influence outcomes. Translate business problems into structured, technically feasible implementation plans, working across Marketing, Data, Product and Technology teams. Analyse account performance and customer behaviour across funnels, paths, cohorts and user journeys to identify opportunities for growth and optimization. Identify and prioritize high-impact initiatives that improve customer engagement, conversion, retention and overall marketing effectiveness. Establish a shared definition of success and ROI with clients and create appropriate measurement frameworks to track business impact transparently. Conduct regular Martech maturity and effectiveness audits to evaluate data, integrations, segmentation, automation, triggered communication, personalization and analytics capabilities. Recommend strategic and tactical interventions that deliver early wins while building towards long-term business value. Develop and maintain cross-industry frameworks, consulting methodologies, playbooks and best practices that enable repeatable problem-solving across accounts. Act as a trusted consultant to clients, bringing together business context, customer data and Martech capabilities to solve complex marketing and growth challenges. Requirements 4–6 years of experience in Marketing, Growth, Analytics, Martech, Management Consulting or a similar problem-solving role. Experience working with B2C or B2B businesses across one or more industries; exposure to multiple industries is an advantage. Strong problem-solving ability at the intersection of Technology × Data × Marketing. Strong understanding of Martech fundamentals,…