Growth Partner

Company Overview: One Park Financial (OPF) is a leading Financial Technology company dedicated to empowering small businesses by connecting them with flexible financing and funding options. Our mission is to provide entrepreneurs with the working capital they need to elevate their businesses. At OPF, we believe in working with high-performing individuals who are ready to play an integral part in our company's expansion — because our success hinges on our people. Why Join Us? At OPF, we foster a dynamic and inclusive company culture that emphasizes collaboration, innovation, and personal growth. Our team is composed of passionate, driven individuals who are committed to making a difference. Here’s what you can expect when you join our team: Innovative Environment : Work with cutting-edge technology and be part of a team that is constantly pushing the boundaries of fintech. Professional Growth : We invest in our employees’ growth with continuous learning opportunities, training programs, and career advancement paths. Supportive Culture : Enjoy a supportive and inclusive work environment where your ideas are valued, and your contributions make a real impact. Community Focus : Be part of a company that understands the importance of small and mid-sized businesses to their communities and the nation’s financial health. High-Performing Team : Join a team of badasses who are committed to excellence and are integral to our company's expansion and success. Role Overview The Growth Partner is a relationship-first role built around helping merchants thrive after they've entered OPF's ecosystem. You are the ongoing point of contact for a portfolio of merchants — conducting monthly check-ins, guiding them through our digital presence tools, and helping them understand how to put their best foot forward online. You do not need prior account management experience. You do need to be organized, genuinely curious about small businesses, and passionate about helping people grow. This is a structured, relationship-driven role. You will be trained on our engagement playbooks, tool walkthroughs, and communication frameworks — everything you need to become a trusted advisor to your merchants. What You'll Do Conduct monthly outbound check-ins with your assigned portfolio of merchants to review progress and maintain engagement Guide merchants through the setup and use of OPF's digital presence and growth tools, ensuring they are fully activated and understood Discuss strategies to strengthen a merchant's online presence, including content and social media post recommendations (note: you will advise, not manage their profiles) Review each merchant's Business Health Score during calls and provide clear, actionable coaching on improvement areas Identify merchants who may be at risk of disengaging and flag them for the Health Partner team to support retention Log all merchant interactions, outcomes, and follow-up actions accurately in the system Stay…