Guest Service Associate (Pune)

Designation: Guest Service Associate Mini. Education Required – Bachelors or Diploma in Hospitality Job Timings – Rotational Shifts Working Terms : - 9 hours Working per day - 1 week off during weekdays - Public Holidays & weekends will be working day - Rotational Shift Timings - Uniform & grooming required as per standard Skills Required: - Basic knowledge of Microsoft office (Excel, Word, PPT) - Problem-solving skills - Can maintain calm under pressure - Team Player Role & responsibilities: -Customer Delights -Event Operations -Handling and Coordinating High Profile Guests -Escorting VIP Guests -Hosting & Coordinating Events -End to End Service to High Profile Guests - Customer Interaction - Game Operating & Playing - Selling Skills - Customer Operations Handling Perks and benefits - 24 Days paid Annual Casual Leave after probation period -Mediclaim -Earned wage access -L&D -Long service rewards and recognition programs - Incentive and perquisites -Child education and self education benefits -Mental and health well-being programs -Workshops and expo/ trade-show (national & International) exposure - Public Holiday double wages