Gym Assistant

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Gym Assistant - King Street Townhouse Hotel In the heart of Manchester, King Street Townhouse is a luxury boutique hotel where heritage architecture meets contemporary elegance. Set within a striking Grade II-listed building, offering refined city stays, destination dining and memorable events. Explore more about King Street Townhouse Hotel here. We are currently seeking an experienced and passionate Gym Assistant to join the team at King Street Townhouse Spa & Gym . As a Gym Assistant, you will play a key role in supporting our members throughout their fitness journey, maintaining exceptional standards across the gym environment, and delivering service that reflects our world-class reputation. The Role: You will be responsible for delivering an outstanding member experience whilst supporting the day-to-day operations of the gym floor. Your responsibilities will include: Playing an engaging and motivating role in supporting members throughout their fitness journey and 4-week onboarding programme Coaching, motivating and energising members during sessions and gym interactions Building strong member relationships to drive engagement, attendance and retention Delivering high-quality gym inductions for individuals and small groups (up to 4 people) Providing a visible, approachable presence on the gym floor, supporting members with exercise programmes and equipment use Prescribing and delivering safe, effective exercise programmes tailored to guest and member needs Maintaining exceptional standards across the gym environment, including equipment checks, studio preparation, cleanliness and fault reporting Responding professionally and proactively to member queries, concerns and feedback Attending team meetings, training sessions and ongoing development activities as required About You: Minimum Level 2 Fitness Instructor qualification (Level 3 Personal Trainer qualification desirable) Previous experience working as a Gym Instructor, Fitness Coach or Personal Trainer Strong knowledge of exercise programming and safe fitness delivery Excellent communication, interpersonal and problem-solving skills A proactive, positive and member-focused approach Strong organisational skills and attention to detail Evidence of ongoing professional development within the fitness industry Flexibility to work across a rota including evenings, weekends and peak operational periods If you are passionate about fitness, wellbeing, and creating exceptional member…