Head of Cards

About the Team The Cards business is a critical element of hummgroup’s success. We have ambitious growth aspirations supported by significant investments in technology, products and people. As we continue to strengthen our Cards capability, we're seeking high-performing talent who want to join a dynamic organisation where their expertise is valued, their ideas are encouraged, and they can make a genuine impact. This is an exciting opportunity to work within a growing business that is focused on delivering innovative products, exceptional customer experiences and sustainable growth. About the Role You will play a key role in shaping the success of the Australian Cards business at humm . This is a senior leadership role with accountability for strategy, compliance, customer outcomes and portfolio performance. With ownership of key commercial drivers and P&L accountability, you will work closely with a fast-paced agile delivery squad to bring our Cards vision to life. Key aspects of the role include portfolio management, regulatory compliance, and the development and execution of a customer-led product roadmap that delivers exceptional customer experiences and sustainable growth. You will also lead our customer remediation efforts, ensuring fair outcomes for customers while driving continuous improvement across the Cards portfolio. Why Join Us? Lead a strategically important Cards portfolio with significant growth ambitions. Shape product strategy, customer outcomes and commercial performance. Work with an experienced leadership team in a fast-paced financial services environment. Drive meaningful initiatives spanning product, compliance, remediation and customer experience. Make a visible impact in a role with genuine executive exposure. What Does an Average Day Look Like? You will: Partner with the GM AU Cards to define the product vision and strategy across the Cards portfolio, shaping the delivery roadmap and future growth agenda. Lead and develop a team of Product Managers to execute the Cards product roadmap and deliver portfolio growth targets. Lead the Remediation Working Group, balancing both business and technical delivery outcomes. Actively manage the Cards P&L and key business drivers to deliver profitable and sustainable growth. Maintain a strong understanding of legislation and regulatory expectations, fostering a culture built on sound risk and compliance principles. Drive continuous improvement initiatives to enhance the product offering, operational processes and customer experience. Build strong partnerships with internal and external stakeholders to successfully deliver the Cards roadmap. Lead cross-functional working groups to address customer pain points and moments of friction. Navigate a highly regulated environment, ensuring strong governance, customer outcomes and compliance at all times. About You You are commercially minded, analytical and naturally curious, using data and insights to drive…