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Head of Engineering (Salesforce)

Berg Group

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The company IU Group are one of Europe's largest university groups (headquartered in Germany) that offers distance learning to over 100,000 students. They believe in education for everyone and believe that everyone should have the opportunity to grow on their individual learning journey. Historically, they have used third-party technology to deliver our programmes and, as part of a new strategy, They've committed to building our entire technical stack from the ground up. The mission is to provide learners with an end-to-end software platform that will empower them to focus on their educational journeys. Who we are looking for The Head of Engineering is a key leadership role within the engineering organization at IU. Reporting to the Director of Engineering, the Head of Engineering is responsible for overseeing and managing the engineering teams within the Sales Technology cluster. The North Star metric for this team is to help convert leads to students. They play a crucial role in bridging the strategic direction with squad-level execution, fostering collaboration and innovation within the tribe. Whilst this is mainly a leadership and strategy role, you are still expected to remain hands-on for a portion of your time, collaborating with Tech Leads, performing occasional code reviews and jumping in to help the teams with critical or complex issues. Our sales tech stack includes Salesforce, Salesforce Marketing Cloud, and Twilio . We therefore need to find somebody who has significant experience with all of these platforms. The other technology stack consists of Typescript, VueJS, Kafka, NestJS and AWS. Knowing these languages would be a bonus What you'll be doing Engineering Leadership and Strategy: Collaborate with the Director of Product to develop the engineering strategy for the assigned tribe, aligning it with the overall technology goals and business objectives. You will operate as a true partnership, working together to lead your engineering tribe. Collaborate with the leads in each squad to execute the engineering roadmap and align the solution architecture of each service or product to the overall vision. Collaborate with the Director of Engineering and other engineering leaders to define the technical direction and roadmap for the organization. Drive a culture of technical excellence, innovation, and continuous improvement within the tribe. Provide mentorship and guidance to Engineering Managers, Tech Leads and Individual Contributors, supporting their growth and development. Team and Talent Management: Lead and manage a team of Engineering Managers who will directly report to you, providing direction, coaching, and mentorship to ensure high-performing and motivated teams. There are nine squads in this clusters, one looking after the Twilio technology, one looking after Salesforce, one looking after Marketing cloud and then six go-to-market teams that build sales pipelines based on a key…