Head of Operations / Integrator

Intelligent Change creates products that help people live more intentional, fulfilling lives. We are the company behind the Five Minute Journal, Productivity Planner, Life Designer Journal, Get Closer and a growing collection of products used by millions of people around the world. Our ambition is much bigger than selling journals. Our mission is to positively impact 1% of the world's population, 80 million people , by creating products, experiences and ideas that help people change their lives. We are now looking for one of the most important hires in the company's next chapter: A Head of Operations / Integrator who can turn vision into execution. The Role You will work directly with our Founder & CEO, Alex Ikonn, as his operational counterpart. Alex is strongest in vision, product, brand, storytelling, partnerships, creative direction and seeing opportunities before they are obvious. Your strength should be taking that vision and making it happen. You will own the operating system of Intelligent Change: priorities, people, accountability, execution, numbers, meetings, systems and follow-through. Think of this as a Visionary + Integrator partnership . You don't need Alex to become more operational. You need to make the company operationally excellent around him. This is not a traditional Head of Operations role where you simply oversee logistics and processes. You will be helping run the company. What You Will Own 1. Turn vision into execution Take ideas, conversations and strategic priorities and translate them into: clear objectives owners timelines KPIs budgets next actions accountability At any moment, the team should know: What matters most? Who owns it? Where are we against plan? What's blocked? What happens next? 2. Run the operating rhythm Build and own a simple company operating system including: annual and quarterly priorities weekly leadership meetings KPI dashboards project accountability decision tracking forecasting resource allocation performance reviews clear escalation paths We want fewer meetings, clearer decisions and dramatically better follow-through. 3. Lead the team You will become the person responsible for making the leadership team function as one company rather than a collection of departments. That means: setting expectations creating accountability coaching leaders identifying gaps resolving cross-functional issues improving communication helping hire exceptional people addressing underperformance quickly and constructively You should be comfortable being both highly supportive and highly demanding. 4. Own operational performance You should understand the commercial engine of the business, not just operations. Intelligent Change operates across: DTC / Shopify Amazon wholesale and retail international distribution product development inventory and supply chain partnerships and collaborations digital products You don't need to personally execute every…