Head of People

At Mention Me, we pride ourselves on providing end-end acquisition solutions to our customers through our leading AI-powered referral marketing solution. Backed by Octopus Ventures and Eight Roads, we’ve raised $32 million in funding since 2018. Since 2013, our award-winning acquisition platform has driven over 9 million new customers, generating $3 billion in incremental revenue for our clients. There’s a good chance you’ve already come across us while online shopping from ASOS, PUMA, Gymshark, Charlotte Tilbury, or any other of the 500+ global brands we work with. Becoming a Mentioneer means you’ll be joining a driven team, with big plans, at a genuinely exciting time for our business. Role Overview Over the past 12 months, the business has been through a significant period of change, including a recent change in senior leadership. That change is still in motion, and building a strong, values-led culture is central to where the business is heading next. This is a real opportunity for the Head of People we’re hiring for, to work closely with leadership, right at the heart of that work. Reporting directly to a new CEO, you will be operating in a solo capacity, owning the People function end to end, in this standalone People role. Think of this role as being a ‘strategic doer’. You will have the autonomy to own and deliver on the People agenda, with a hands-on, execution focused remit, that encompasses the full employee life cycle. That means being comfortable in the detail day to day - running processes, handling employee relations, managing HR Operations - as well as acting as a commercial partner to the CEO and leaders in the business, providing tactical advice and guidance. You won't be handing off the operational work to a team; you'll be doing it, and using what you see day to day to inform the guidance you give upwards. If you're energised by the idea of taking full hands-on ownership of the People function for a 50-person tech company, and being a genuine commercial partner to the business, we'd love to hear from you. Key Responsibilities Shaping a high-performing, values-led culture that attracts, develops and retains exceptional people. Leading the employee engagement agenda and using insight and feedback to continually improve the employee experience. Handling employee relations with sound judgement, discretion and fairness, and drawing on strong (UK) employment law knowledge to balance risk against opportunity. Using People data and workforce analytics to identify trends, inform decisions and measure impact. Continually improving People systems, processes and ways of working. Working closely with our Fractional Talent Lead; overseeing talent acquisition strategy and continuing to develop the employer brand. Spending your time across the business, acting as a true business partner. Facilitating the development and upskilling of our people managers. Assessing and evolving existing People processes and policies,…