Head Quality Assurance and Process Control

Head – Quality Assurance & Process Control will be responsible for leading Quality Assurance, Quality Control, and Process Control functions across refractory products, ensuring compliance with statutory, ISO, BIS, ASTM, DIN, EN, API, and company standards. The role involves establishing robust QA/QC systems, driving process discipline and continuous improvement, managing raw material and product quality, reducing customer complaints through RCA/CAPA, and supporting new product development and industrial trials. The position also oversees laboratory operations, vendor quality, audits, traceability, sustainability initiatives, cost optimization, and cross-functional collaboration with Production, R&D, Procurement, Sales, and Site teams. The role requires strong technical leadership, team development, quality governance, and customer-focused problem solving.