Head Waiter

About AlphaMind AlphaMind is a global lifestyle and hospitality entity born from a strategic partnership between ADMO Lifestyle Holding and Addmind Hospitality. Combining the expertise of two industry leaders, AlphaMind develops and operates world-class restaurants, lounge bars, beach clubs, nightlife destinations, and lifestyle concepts across the UAE, Europe, and beyond. Its portfolio includes iconic brands such as CLAP, KIRA, LITT, Bar du Port, Iris, and other award-winning hospitality experiences. Driven by creativity, innovation, and exceptional guest experiences, AlphaMind continues to expand its footprint globally while maintaining the highest standards of operational excellence and hospitality. About CLAP Dubai Perched high above DIFC, CLAP Dubai is an award-winning restaurant, bar, and lounge that blends cuisine, design, music, mixology, and warm service, inviting guests to tune in and find their own rhythm. The experience unfolds across three distinct spaces — the bar, the dining room, and the open terrace — where every detail moves in harmony with the guest. From golden sunsets to vibrant dinners that evolve into late-night revelry, CLAP captures that perfect balance between luxury and play, where indulgence feels effortless any day of the week. We are seeking an experienced, detail-oriented Head Waiter to lead front-of-house service operations and ensure exceptional guest experiences across CLAP Dubai. The ideal candidate will demonstrate mastery of service excellence, strong team leadership capabilities, and the ability to maintain the highest standards of hospitality in a high-volume, high-profile environment. Position Type: Full-Time Key Responsibilities Guest Experience & Service Leadership Engage actively with guests to gather direct feedback and drive positive, lasting impressions Handle guest requests, enquiries, and complaints professionally and courteously, escalating when needed Menu & Sales Excellence Master the premium menu and coach team members on dishes, ingredients, and preparation methods Promote seasonal items, beverage options, and special menu offerings to enhance guest spend and experience Make personalized recommendations based on guest preferences and dietary needs Ensure team confidence in menu knowledge through consistent guidance during service Team Coordination & Communication Provide coaching, motivation, and real-time feedback to waiters during service Liaise with restaurant management on food-related issues and reception on guest preferences, dietary restrictions, and return times Monitor order accuracy and ownership of special requests, allergies, and dietary requirements Operational Standards Ensure all crockery, cutlery, glassware, and service equipment are prepared and available before service Maintain spotless cleanliness and organization of the dining section throughout opening hours Monitor opening and closing checklists to ensure all…