Holiday Customer Service Representative (Fixed Term)
lcbo · Val Caron, Ontario · Canada · On-site
Posted Oct 6, 2026
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Location Address:
3140 Hwy. 69 North, Val Caron
Salary / Pay: $20.82/hour
Job Posting Description:
At the LCBO, we always have the right spirit! Do you?
IMPORTANT: Candidates only need to apply for one position for cities/towns with multiple locations and job postings .
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to December 31 , 2026 . If you are interested in becoming a friendly , helpful go-to expert for customers during the holiday season, this role is a great opportunity to make a positive impact.
Through paid online training, you will build your customer service skills and discover the world of wine, beer, cider and spirits , giving you the confidence to support customers and make their holiday shopping experience memorable .
About the Role:
You will be working on-site. #LI-OnSite Reporting to the Store M anager, you will :
Serve customers using our POS/Cash system, promptly and responsibly, ensuring an outstanding customer experience .
Ask for donations as part of our Spirit of Sustainability campaign .
Participate in the Customer Experience and Postal Code Survey campaigns .
Receive inventory, replenish stock, face-up products on shelves and ensure our store is clean, organized and safe for all .
L ift cases of various sizes and weights ( up to 40 lbs./18 kg) repeatedly while standin g for long periods of time .
About You:
Comfortable supporting customers and working effectively with teammates .
You must be legally allowed to work in Canada (have a valid SIN, Student, or Work Permit) .
You must be at least 18 years old .
Bilingualism (English and French) is a bonus .
Required Availability
Friday (5:00 p.m. – Close) .
Saturday and Sunday (available all day for a 4 - to - 8-hour shift) .
Holiday Availability:
Christmas Day (December 25) .
Boxing Day (December 26) .
New Year ’ s Eve (December 31) .
Additional Availability
Additional work may be available during the week (Monday – Thursday), based on store needs .
Schedules are posted two weeks in advance .
Extra shifts may come up on short notice .
Why Join the LCBO?
Online learning to support your interests and growth .
Future employment opportunities for eligible employees .
Employee and Family and Assistance Progra m.
Discounted services, products and tickets to sporting and entertainment events ( WorkPerks ) .
You’ll feel good knowing your work is helping make a difference in communities across Ontario
There is a world of opportunities at the LCBO… Accommodation
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