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Host/Hostess 1

Dufry International AG · PHOENIX, AZ, US, 85034 · United States · On-site

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With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company match *Company paid life insurance *Tuition reimbursement Employee assistance program Training and exciting career growth opportunities Referral program – refer a friend and earn a bonus *Benefits may vary by position so ask your recruiter for details. Airport Location: Phoenix Airport F&B  Advertised Compensation: $19.55 to   Summary:  The Host/Hostess is responsible for greeting guest(s) and seating them at an appropriate table before they are introduced to their server. The Host/Hostess may perform a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.  Essential Functions:  • Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards  • Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times  • Maintains and updates restaurant seating charts  • Proper set up and maintenance of the Dining Room areas before serving  • Assists with maintaining sufficient stock of roll up silverware for the incoming shift  • Seats guests and advises them on menus and beverage choices based on required in-depth  knowledge  • Oversees the delivery and servicing of food and beverages  • Liaises between kitchen staff and floor staff to ensure the guests’ experience meets concept/company standards  • Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service  • Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times  • Patrols assigned station, refilling water and coffee, removing service items and condiments per  establishment procedures  • Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)  Minimum Qualifications, Knowledge, Skills, and Work Environment:  • Customer service and cash handling experience preferred  • Excellent organization skills  • Ability to read and interpret restaurant’s seating chart  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner  • Ability to bend, twist, and…