Howden Middle Market - Private Client Account Manager

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head- hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? We are seeking a Howden Middle Market - Private Client Account Managerin Boston, MA or New Hampshire with a hybrid work schedule. ROLE SUMMARY   The Howden Middle Market - Private Client Account Managert is responsible for managing and servicing a portfolio of personal lines and private client accounts within the Middle Market team. This role serves as a trusted day-to-day advisor to clients, coordinating policy placement, renewals, endorsements, coverage reviews, and issue resolution across a range of personal insurance products. Working closely with clients, carriers, producers, and internal service partners, the Account Manager delivers responsive service, supports client retention and growth, maintains accurate account records, and helps ensure that all activity is completed in accordance with company standards and applicable regulatory requirements. What will you be doing? Account Management Responsibilities Manage an assigned portfolio of personal lines and private client accounts, providing timely, accurate, and professional service throughout the policy lifecycle. Coordinate new business, renewal, endorsement, cancellation, and remarketing activity, ensuring requests are documented and completed within established service timelines. Review client exposures, existing coverage, policy terms, limits, deductibles, and exclusions, and identify items requiring discussion with the client, producer, or carrier. Prepare renewal materials, coverage summaries,…