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HR Operations Analyst - India

Cielo Projects · Hyderabad, TS, India · Hybrid

Posted Jul 23, 2026

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Position Summary The People Operations Analyst is responsible for supporting the delivery of People Operations services across the employee lifecycle, with primary support responsibility for the India/APAC employee population. Working in partnership with the Global People Operations, HRIS, and HR Business Partner teams, this role supports onboarding and offboarding, employee data management, HR systems administration, employment documentation, contract administration, payroll and benefits support, reporting, and employee inquiries. The role serves as the local People Operations presence in India while also supporting the execution of global People Operations processes and initiatives. The successful candidate will be highly organized, detail-oriented, customer-focused, and passionate about delivering a high-quality employee experience through operational excellence and data accuracy. Key Responsibilities Employee Lifecycle Administration Coordinate onboarding and offboarding activities for employees in APAC and support global onboarding activities as needed. Process employee lifecycle transactions including hires, transfers, promotions, manager changes, organizational changes, leaves of absence, and terminations. Prepare, distribute, and maintain employment-related documentation including offer letters, employment contracts, contract amendments, employment verification letters, and employee communications. Support contract administration activities and ensure employee documentation is complete, accurate, and appropriately maintained. Coordinate pre-employment documentation and onboarding requirements for new hires. Maintain employee personnel records and ensure compliance with document retention requirements. HR Administration & Data Management Process and maintain employee data within Workday and other HR systems. Support organizational changes, position management, and employee data updates. Conduct regular audits to ensure employee, organizational, and position data accuracy. Monitor data quality and proactively identify and resolve discrepancies. Support reporting requests, workforce analytics, and HR metrics. Assist with system testing, data validation, and implementation activities as needed. Employee Support & Case Management Serve as the primary local People Operations contact for employees and managers in India. Respond to employee inquiries regarding HR processes, policies, programs, and HR systems. Assist employees with questions related to employment documentation, contracts, onboarding, benefits, payroll, HR systems, and employee data. Support global HR case management activities and ensure timely resolution of employee requests. Partner with HR Business Partners, Payroll, Benefits, Talent Acquisition, and other stakeholders to support employee needs. Deliver a high level of customer service and employee support. Payroll, Benefits & Compliance Support Support payroll preparation activities such as employee…