HR Operations Analyst

About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The HR Operations Analyst supports the HR team by managing the documentation of core HR processes, policies, procedures and providing reporting to support compliance, data-informed decision-making, as well as improving organizational efficiency with a goal to help enhance the employee experience as well as contributing to the organization’s overall success Responsibilities : Specific duties include, but are not limited to, the following: Payroll and Time Management- Support multi-jurisdiction payroll processing bi-weekly, including documentation and on-going maintenance of current procedures. Benefits Support- Provide basic administrative support for benefits programs; respond to level one employee inquiries as needed. Primary contact for new and ongoing leave case management and all corresponding compliance documentation; point person for interactive leave discussions with employees and managers as appropriate. Process documentation- Maintain and update HR process and procedure documentation to support consistent execution and compliance. HR Accounts Payable- Managing and maintaining Concur vendor payment processes for HR team. Ensuring HR billables are paid in accordance with requirements; confirming invoices are accurate based on contracts as well as helping to ensure HR team is in line with the target budget. Cyclical HR programs - Support recurring HR processes such as open enrollment and performance management, including communications, tracking and coordination. Reporting and analytics- Working with HRIS, generate recurring reports, support ad-hoc requests and applicable dashboards; analyze trends; recommend report enhancements that support data-informed decisions related to recruitment, retention and employee engagement. Compliance - Support compliance with company policies and applicable federal and state employment laws; assist with audits and documentation as required. HR policy guidance- Provide employees with guidance on HR policies, procedures, benefits, escalating complex matters as appropriate. Data analysis- Collect, structure, and analyze HR data to identify trends and deliver insights that inform decision-making. Collaboration - Partner with HR and cross-functional teams to support workforce planning and continuous…