HR Operations Team Lead - Compensation and Benefits

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This Position reports to: HR Delivery Manager   Key Responsibilities 1. Compensation & Benefits Operations - Cluster Countries Lead and manage end-to-end C&B operations for assigned cluster countries, ensuring timely and accurate execution of all rewards transactions. Oversee salary benchmarking, pay review cycles, merit increase processing, and market data analysis for cluster geographies. Ensure country-specific compensation structures and benefit programmes are maintained and aligned with global ABB policy. Manage benefits enrolment, renewals, vendor coordination, and employee queries related to health, wellness, retirement, and other benefit plans. Partner with local HRBPs and country HR teams to address C&B escalations, exceptions, and complex cases. Maintain data integrity in HR systems (Workday / SAP) for all compensation and benefits records across cluster countries. 2. Annual Incentive Plan (AIP) Process Management Own and drive the Annual Incentive Plan (AIP) process end-to-end for Global: from target setting, mid-year review, year-end calculation to payout processing. Coordinate with P&R, HRBPs, and Business Leaders to ensure accurate AIP eligibility lists, payout calculations, and exception management. Manage AIP communication and employee-facing documentation in coordination with HR Front Office and COE. Ensure all AIP activities comply with ABB global guidelines, local labour laws, and audit requirements.Perform quality checks and reconciliation of AIP data before final payroll submission. Track AIP timelines, identify risks, and proactively escalate issues to the Hub Delivery Manager. 3. Team Leadership & Performance Management Lead a team of C&B specialists; manage work allocation, capacity planning, and business continuity. Conduct regular performance reviews, one-on-ones, and development conversations. Coach and mentor team members to build technical C&B capability and process expertise. Foster a high-performance, customer-centric, and collaborative team culture. Handle escalations with composure and resolve complex issues in a timely manner. 4. Compliance & Regulatory Adherence Ensure all C&B operations comply with local labour laws, statutory regulations, GDPR, and ABB internal controls across cluster countries. Support internal and external audits by providing accurate documentation and evidence. Monitor regulatory changes impacting compensation and benefits in cluster geographies and implement required updates. 5. Stakeholder Engagement & Customer Experience Build strong partnerships with HRBPs, COEs, Finance, and Payroll teams across cluster countries. Proactively manage stakeholder communication on C&B matters, process timelines, and issue resolution. Analyse…