HR Ops Specialist (m/f/d)

Usercentrics is a global leader in data privacy and privacy-led marketing solutions. We believe there is no need for a trade-off between growth and privacy compliance. Our vision is to unlock the potential of data privacy to empower a thriving digital ecosystem. We work with companies to create a healthy balance between data-driven business and privacy-led marketing for every size of enterprise. Our customers build trust with their users through improved transparency and control to drastically improve marketing and monetization, while achieving full privacy compliance. We're looking for a detail-driven HR Specialist to join our global HR Operations team, someone who owns payroll and labour-law compliance end to end, keeps our HiBob ecosystem clean and audit-ready, and delivers fast, reliable support across our international hubs (with German or Portugal as main focus) Your Tasks: HRIS & Data Management Work as a part of the global HR Operations team, ensuring continued high performance, clean data maintenance and continuous engagement. Focused on HR Operations objectives, fast progress and ensure regular deliveries of team objectives including but not restricted to clear messaging and adherence to departmental SLAs. Maintain scheduled reports while applying critical thinking to analyze data, benchmark HR processes against market best practices, and deliver actionable insights for management. Continuously maintain and optimize our HRIS ecosystem (HiBob, Innform, Lawpilots, and related tools), driving improvements where needed and proactively identifying data gaps before they impact downstream reporting. Perform regular audits and updates, ensuring the highest standards of data integrity, accuracy, security, and compliance at all times. Provide planned as well as ad-hoc HR data and analytics to support decision-making and provide actionable insights to management. Payroll & Benefits Serve as the primary owner of German or Portugese payroll and related compliance topics, including Czech labour law and social security legislation, ensuring accuracy and timeliness for every payroll cycle. Coordinate with Finance on budget, headcount, FTE reporting, and other payroll-related responsibilities — delivering the payroll report by month-end cutoff dates without exception. Support the HR Ops Manager and VP HR in coordinating with external payroll, insurance, and government vendors, proactively managing deadlines and flagging compliance risks. Compliance & Audits Ensure all HR processes comply with local employment and labour law, as well as the relevant legislation in other countries where the team operates. Audit existing policies, processes & guidelines and support in implementing change where required, while maintaining alignment with Manager HR Ops/ VP HR. Conduct internal HR audits to identify risks and gaps, and own the day-to-day management of Inbox and Zendesk queries — responding within a maximum 3-day turnaround to maintain…