HR Specialist

Role Overview The HR Generalist supports day-to-day HR operations, employee administration, and basic employee relations. This role focuses on transactional HR activities, ensuring accuracy and timeliness across documentation, leave validation, inductions, and first-level inquiries. The HR Generalist also supports the HRBP by escalating critical feedback, assisting with follow-ups, and providing administrative support where needed. Key Responsibilities 1. Core HR Operations Validate sick leaves and ensure compliance with documentation requirements. Follow up with People Services on hiring documents, contract renewals, and signing status (non-decision-making role). Process adherence-related deductions accurately and within timelines. Conduct simple, first-level investigations and document findings for HRBP review. Follow up on actioning preset disciplinary actions according to site process. 2. Administrative Support Assist employees with payslip queries, HITS entries, and basic HR inquiries. Facilitate the HR portion of weekly inductions for new joiners (agents). 3. Leavers & Offboarding Conduct leaver calls to gather feedback and ensure smooth offboarding. Escalate critical or sensitive feedback immediately to the HRBP. Ensure exit details and documentation are properly updated. 4. HRBP Support Provide operational and administrative support to the HRBP as required. Assist with trackers, follow-ups, and coordination of HR activities. Support implementation of HR processes and initiatives as directed. About Us At Foundever, we make things simple Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed. Of course, we know simple is rarely easy. That’s why we invest in creating innovative and human-centric capabilities, designed to deliver competitive advantage for you in the moments that matter. Job Description The ideal candidate will have experience in all areas related to the human resources field. They should be comfortable onboarding new candidates and collecting necessary background information as well as assisting employees while at work. This candidate should work closely with management to provide employee training and establish ways to increase employee engagement. • Act as a ‘bridge’ between operations and all shared functions (Recruitment, Compensation and benefits, Training, Facilities, IT, global teams). • Responsible for employee retention & satisfaction strategies for the specific project. • Participate in the development of HR objectives and systems, including metrics, queries, and standard reports for ongoing company requirements. • Assist in administering benefits, compensation, and employee performance programs. • Suggest new procedures and policies to continually improve the efficiency of the HR department and organization as a whole,…