Human Resources Intern, Summer 2027

Your Opportunity as a Human Resources Intern As an intern within our Human Resources department, you will serve as a resource for current and former Smucker employees, their families, and, occasionally, non-employees such as applicants or contractors for questions regarding all HR policies and procedures. You will prioritize and respond to employee requests using our case management system and assist other service center employees with opening, recording, processing, or closing cases in the system. You will also analyze complex information to identify problems and root causes by using system knowledge and understanding of prior case handling. You will effectively resolve or escalate issues and communicate resolutions to employees.     Location: Orrville, OH   Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires   In this role you will: Prioritize and respond to employee requests using our case management system and assist other service center employees with opening, recording, processing, or closing cases in the system. Serve as a resource for current and former Smucker employees, their families and, occasionally, non-employees such as applicants or contractors for questions regarding all HR policies and procedures. You will make and strengthen connections throughout the company by aiding individuals in all areas of the organization. Prioritize and respond to employee requests using our case management system and assist other service center employees with opening, recording, processing, or closing cases in the system. Analyze complex information to identify problems and root causes by using system knowledge and understanding of prior case handling. You will effectively resolve or escalate issues and communicate resolutions to employees.  Communicate directly with candidates to schedule interviews, coordinating timely schedule and ensuring excellent “candidate care” through the interview process Partner with third-party vendor to administer Pre-Employment screening process Acquire meaningful and translatable experience from the real work you will be provided, relationship management, and professional development.   Gain exposure to all areas of human resources, as well as chose an area of interest to specialize and provide escalation assistance in   What we are looking for: A Junior or Senior standing in school with requisite educational experience in Human Resources, or another relevant field    A well-rounded skill set including strong time-management, communication, teamwork skills, attention to detail, knowledge of standard business practices and professionalism in an HR environment as well as a passion for HR and serving our employee population Application Period: Application period closes on December 1st, 2026 Why Choose the J.M. Smucker Company’s Internship Program? Are you seeking an exceptional internship…