Human Resources Manager

APPLY ONLINE If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered. The objective of this position is to ensure that the implementation of RSSC training programs, human resource polices, and service standards result in exceptional guest satisfaction, excellent crew morale and welfare, and positive business results. Responsibility and Authority In particular, this management position contributes to the operational performance of Regent Seven Seas Cruises by: Leading, coordinating, and implementing management and crew training Supporting managers in the reinforcement of crew related policies and procedures Maintaining a productive and supportive professional working partnership with the onboard Senior Management and colleagues at all times Leading and supporting employee recognition programs and Employee Service Awards Maintaining documents and data required for talent management and human resources administration Maintain proper Crew Welfare presence and execution as per approved policy Maintaining operational continuity with a systematic and consistent handover procedure for replacement Human Resources Manager Guest Experience Demonstrates genuine concern for guests’ wellbeing at all times Pro-active approach to problem solving Crew Experience / Operational and Administrative Communicates regularly with onboard Management  regarding needed crew related issues and any needed training requirement  thereby fostering a pro-active approach Supports HODs in the reinforcement of all personnel standards, policies, training as well as any issues, following up as required Is out “on the floor” on a daily basis and visible and approachable to managers and crew, also observing service standards and crew whilst at work Evaluates and makes recommendations for the modification of Human Resource related policies Recommends and implements RSSC policies relating to onboard promotion, succession planning, and cross training, and assists and provides guidance to all HODs in regards to promotions to ensure that they are fair and based on objective performance Helps to coordinate all formal disciplinary warnings conducted onboard, regardless of department. Ensuring that all allegations are investigated, that management is well informed of all relevant information/facts and that a fair hearing is conducted to protect the interests and rights of both the Company and the crewmember Provides management with employee counseling as required, following up on disciplinary situations, ensuring that any  required training is carried out by the relevant person Ensures that all crew are evaluated in line with Company’s Performance Review Policy. Assisting and providing guidance to HODs for any performance review issues, as well as reviewing all evaluations prior to being issued to crewmembers (for both…