IDD - Assistant Residence Manager

Department: I/DD Reports To Residence Manager Location: Bronx, NY Employment Type Full-Time Start Date Immediate About Us Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. Role Overview The Assistant Residence Manager supports the Residence Manager in the daily operations and overall quality of residential services. This role assists in supervising staff, coordinating individualized supports , and implementing Life Plans through a person-centered approach that promotes the needs, goals, preferences, rights, and independence of the people supported. The Assistant Residence Manager helps ensure a safe, respectful, and supportive environment while maintaining compliance with organizational policies and applicable federal, state, and local regulations. The position also supports appointment and activity coordination, personal fund management, family and stakeholder engagement, and advocacy for the rights and well-being of individuals. In collaboration with the Residence Manager and Quality Improvement team, the Assistant Residence Manager promotes quality outcomes, regulatory compliance, and continuous improvement of program services. Key Responsibilities • Support the Residence Manager in ensuring the program is adequately staffed, effectively operated, and provides consistent, high-quality services. • Assist with the recruitment, interviewing, onboarding, supervision, coaching, and ongoing performance management of residential staff. • Coordinate staff schedules, supervision meetings, training, competency development, and maintenance of required training records. • Observe and monitor staff performance to ensure individuals’ Life Plans, goals, behavioral supports , and daily activities are implemented effectively. • Ensure residential programs comply with applicable federal, state, local, OPWDD, and organizational regulations, policies, and quality standards. • Monitor the health, safety, and well-being of individuals, including medication records, medical appointments, follow-up care, and coordination with nursing and other clinical providers. • Ensure incidents, injuries, medical concerns, and other required events are accurately documented, reported, reviewed,…