Industrial Engineer - Distribution Operations

The Industrial Engineer - Distribution Operations is an early-career professional role designed for candidates with 0-5 years of experience, including recent Industrial Engineering graduates and professionals with 2-5 years of relevant experience seeking to advance their careers in distribution, warehouse operations, productivity management, labor planning, customer compliance, training, Next Level program ownership, and continuous improvement.  This position has a steep learning curve and broad exposure to all areas of Distribution Center operations. The Industrial Engineer will learn customer-specific operating requirements, compliance areas, RF system functionality, labor standards, productivity measurement, labor forecasting, workforce planning, skill acquisition tracking, and operational leadership routines.  The role owns training warehouse teammates on RF processes, customer requirements, Next Level skill acquisition, and standard work; develops and maintains productivity standards; measures performance against expectations; supports labor forecasting and management; and improves overall productivity. This position is expected to work directly on the warehouse floor, build credibility with hourly teammates and leaders, and translate data, training documentation, and process observations into practical operational improvements.  Principal Responsibilities Customer Requirements & Compliance Learn and become the facility owner for customer-specific operating requirements, compliance expectations, and execution standards. Maintain customer work instructions, standard operating procedures, packaging requirements, labeling standards, routing requirements, quality expectations, and service commitments. Ensure customer requirements are incorporated into new hire training, refresher training, RF training, and standard operating procedures. Conduct operational audits to verify compliance with customer requirements and identify execution gaps. Support investigations involving customer complaints, chargebacks, compliance failures, quality issues, and service failures. Partner with Operations, Quality, Customer Service, Inventory Control, Transportation, Program Management, and Sales to implement corrective actions and improve customer execution. RF Systems & Operational Training Develop into the facility subject matter expert for RF equipment, warehouse system transactions, and system-directed work execution. Train new hires, existing teammates, leads, supervisors, and managers on RF processes, customer requirements, and operational procedures. Audit RF utilization, transaction accuracy, and adherence to required warehouse processes. Identify training gaps and coordinate retraining when teammates are not following RF, customer, quality, safety, or productivity requirements. Maintain training records, process documentation, certifications, and work instructions to ensure requirements remain current and accessible. …