Innovation Solutions Lawyer (London)

Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer. This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers. The Innovation Solutions Lawyer is a member of the AI & Innovation group, working at the intersection of law, technology, and process design to transform how legal work is performed and legal services are delivered. They are a qualified lawyer with large law firm or in-house experience who brings legal judgment, creativity, and technical fluency to build governed, practice-ready solutions. They will work closely with the firm’s attorneys, Goodwin Builders, Knowledge & Innovation lawyers, and other Digital & Technology members to design, build, and deploy solutions that elevate and expedite the performance of legal tasks and delivery of legal services. What You Will Do: Support the Director of AI Products & Platforms in executing the firm’s strategy for legal innovation, AI adoption, and value realisation across the firm. Partner with K&I lawyers and practice group attorneys to translate legal and business requirements into functional, compliant workflows in firm-approved AI and legal tech platforms. Conduct user research, usability testing, and feedback sessions with attorneys and paralegals to validate product direction. Design, build, and iterate on prototypes for digital solutions, including multi-step and agentic GenAI workflows, retrieval-augmented generation over firm content, and integrations across firm systems via APIs. Test and refine digital solutions based on user feedback and measured evaluation results to ensure they are practice-ready and scalable, serving as the first-line technical lead during pilots and rollouts. Document all builds, configurations, and prompts. Design and run prompt evaluations, benchmarking, and accuracy/hallucination testing against gold-standard outputs. Define quantitative success criteria to ensure responsible AI use and data governance standards are met. Develop training materials,…