Inside Sales Executive

Inside Sales Executive / Tele Sales Executive – Healthy BMI Forever Position: Sales Executive / Tele Sales Executive Department: Sales Location: Pune / PCMC Employment Type: Full-Time Reporting To: Sales Manager / Team Leader About the Role Healthy BMI Forever is looking for a dynamic, energetic, and target-driven Sales Executive / Tele Sales Executive to promote our Healthy BMI Program. The ideal candidate will be responsible for handling leads, counselling prospective patients, explaining the program benefits, converting inquiries into enrolments, and achieving monthly sales targets while delivering an excellent customer experience. Roles & Responsibilities Lead Handling & Calling Contact fresh, assigned, and existing leads through inbound and outbound calls. Understand patients' health concerns, requirements, and expectations. Maintain high-quality conversations with a patient-centric approach. Ensure timely response to all inquiries. Lead Conversion Explain the Healthy BMI Forever Program and its benefits. Build trust and rapport with prospective patients. Convert inquiries into successful enrolments. Maintain a high lead-to-enrolment conversion ratio. Patient Counselling & Program Explanation Educate patients about the Healthy BMI Program, treatment process, and expected outcomes. Address patient concerns professionally and empathetically. Guide patients in making informed decisions regarding enrolment. Sales Closing & Revenue Contribution Achieve assigned monthly sales and revenue targets. Maximize enrolment opportunities. Contribute consistently towards departmental revenue goals. Follow-up Management Conduct regular follow-ups with interested prospects. Track and update lead status (Hot, Warm, Cold). Ensure no qualified lead remains unattended. Objection Handling Address objections related to pricing, treatment, and program effectiveness. Resolve patient queries with confidence and professionalism. Build patient confidence in the program. CRM & Data Management Update lead information accurately in the CRM system. Maintain complete records of calls, follow-ups, and patient interactions. Ensure data accuracy and timely reporting. Coordination with Dietitians & Doctors Coordinate appointments and consultations with internal healthcare professionals. Ensure smooth communication between patients and the clinical team. Support the patient onboarding process. Patient Experience Deliver a professional, courteous, and positive experience during every interaction. Build long-term relationships with prospective patients. Ensure a seamless pre-enrolment experience. Required Skills & Competencies Excellent verbal communication skills (Hindi, Marathi & English preferred) Strong convincing and persuasion skills Sales negotiation and closing abilities Active listening and interpersonal skills Objection handling and problem-solving capability Customer-focused approach Target-oriented mindset …