Intake Coordinator

Why Brighton At Brighton/Suncrest Hospice, we're more than a hospice provider—we're a compassionate team on a mission to change the expectation of hospice care in our communities. Our rapid growth is driven by one simple belief: exceptional patient care starts by investing in our people. We are proud to be a Community Health Accreditation Partner (CHAP)-certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you! Benefits Generous PTO Monday - Friday, 8:30am-5:00pm In office full time until 6 months of employment, opportunity for hybrid at 6-month mark Pay range $20 - $25 hrly/DOE Monthly bonus opportunities Mileage reimbursement Medical, HSA, Dental, Vision, Life, EAP 401k plan with employer match and immediate 100% vesting after 90 days of employment Minimal to no on-call obligations Ongoing opportunities for professional growth and career advancement Details Join a team that's redefining hospice care! Brighton/Suncrest Hospice is dedicated to providing exceptional care and service through a compassionate, supportive team that values communication, integrity, teamwork, and continuous growth. As an Intake Coordinator you will: Answers telephone inquiries and channels them appropriately Assists with tracking and processing referrals Assist with audits and chart reviews as assigned Uploads documents to electronic medical records system Provides feedback on process and flow improvement Assists with scheduling goals of care and admission visits Work with sales team to receive incoming referral information Assists on weekends/holidays as needed Other duties as assigned by Director of Intake Qualifications Minimum of two years’ experience preferably in hospice or health care setting, or graduation from a one- or two-year college preferred Proficient with Microsoft applications including Word and Excel Strong time management and organization skills Strong ability to multi task and prioritize Excellent telephone and customer service skills Proficient with medical terminology