IT Administrator
Side · London, England, United Kingdom · On-site
Posted Jul 23, 2026
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IT ADMINISTRATOR
London UK
The Role
The IT Systems Administrator is part of a team of global IT Support specialists and be responsible for the administration and maintenance of all corporate servers, network infrastructure, and desktop systems at regional site. The candidate who fills this position will be responsible for supporting all aspects of Side’s Active Directory domains, Windows, Mac and Linux Servers, Network Systems and Infrastructure, PC and Mac desktops, mobile devices, and IT Operations at the locale. The candidate will work within the globally dispersed Global Technology & Information Security team and report to the regional Manager of Information Technology.
The successful candidate will have prior experience working with technology in Software QA environments, and have solid knowledge of Information Security practices and methodologies as they apply to ISO27001 and PCI-DSS.
What You’ll Be Doing
Manage and monitor corporate computing environment including but not limited to:
Active Directory Service
Network Routers, Switches, Security Appliances, and Wireless Access Points
Office 365 setup and administration
Intune (MDM)
User Account Administration
Data integrity and backup
E-mail and Content filtering systems
Windows/Apple/Linux Servers and Desktops, mobile devices and game consoles
IT Asset Inventory
Management of the Office 365 environment including Office, Exchange, SharePoint and Skype for Business.
As a team with other IT staff members, provide 24x7 support coverage for all workstations and servers at the regional site. Participate in 24x7 on call rotation schedule.
Knowledge of network routing and redundancy principles and practices in a multilayer network.
Experience configuring and troubleshooting Fortinet firewalls.
Ensure Information Security controls are implemented and adhered to. Assist other members of the IT Staff and Executive Management team with all Information Security reporting and audit initiatives.
Produce regular reports for systems utilization and up-time.
Support objectives of the Global Technology and Information Security department.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodation, if required, so that qualified employees can perform the essential functions.
What We’re Looking For
Fluent in English.
5 years’ experience in QA/Technical Support/Contact Center environment. Active Directory and Office 365 experience required.
Windows server administration experience including configuration and management of federated Active Directory and Azure, DNS, DHCP, IIS, FTP and PKI.
experience with Cisco network switches and security appliances, network infrastructure and cable plant management, CCNA/MCSE certifications preferred
Experience in Fortinet…