IT Applications Developer- Netsuite Platform Engineer

As a NetSuite Platform Support Administrator within our Enterprise IT Applications team, you will play a critical role in supporting, maintaining, and administering our NetSuite platform across multiple European territories. The platform operates within a complex, integrated enterprise architecture, interfacing with Zone Billing, multiple regional ERP solutions, and Salesforce via MuleSoft. This hands-on role combines end-user support, system administration, and operational stability, ensuring NetSuite continues to support scalable, compliant, and efficient business operations. You will work closely with Finance, Sales Operations, IT, and external partners to resolve issues, maintain data integrity, and support continuous improvement across the application landscape. System Administration & Platform Support Administer, configure, and support the NetSuite ERP platform across multiple European business units. Perform day-to-day system administration tasks including roles, permissions, workflows, forms, saved searches, and dashboards. Monitor system health, performance, and integrations to ensure platform stability and availability. Support month-end, quarter-end, and year-end financial close activities from a systems perspective. User Support & Service Delivery Provide high-quality 2nd line support to NetSuite users, resolving functional and technical issues. Act as a point of escalation for complex application and integration-related incidents. Collaborate with 1st line support teams to ensure effective triage, resolution, and communication. Deliver user guidance, documentation, and training materials to improve adoption and self-service. Data Management & Integrity Perform regular data audits, validation, and cleansing activities within NetSuite. Support bulk data operations using NetSuite data tools (CSV imports, SuiteAnalytics, saved searches). Ensure data consistency and accuracy across integrated platforms including Salesforce, Zone Billing, and other ERP systems. Integration & Interface Support Support integrations between NetSuite and: Zone Billing platforms Salesforce (via MuleSoft) Other regional ERP and finance systems Work with integration partners and internal teams to troubleshoot interface failures and data discrepancies. Assist with testing and validation of integration changes and releases. Security, Compliance & Controls Maintain NetSuite security best practices, including roles, permissions, segregation of duties, and audit controls. Support compliance with internal governance, financial controls, and regulatory requirements across European territories. Assist with audit requests by providing system evidence, access reports, and configuration details. Change & Release Support Support change requests, configuration updates, and minor enhancements following established governance processes. Participate in UAT activities for NetSuite and integrated systems. Support release cycles, including…