IT Coordinator / IT Specialist

About Constellation Constellation is an independent research center that brings together people throughout the AI safety ecosystem to accelerate insight, research, and talent through better cooperation. Unlike a conference or summit, Constellation operates continuously, in the form of a physical workspace as well as conference-style talks, workshops, and training bootcamps. Continuous operation allows for relationships and conversations to develop over time, meaningfully fostering trust, collaboration, and shared insight. It also makes Constellation a natural field-building hub by rapidly inspiring, orienting, and connecting people who are newer to the field. Based in Berkeley, CA, our shared workspace hosts over 300 people per week across dozens of AI safety organizations in nonprofits, academia, industry, and government. Hundreds of other researchers spend time at Constellation for shorter visits each year. We believe this is the strongest and highest-output network of AI safety researchers in the world; dozens of participants in past Constellation programs have gone on to safety-focused roles at companies such as METR, Redwood Research, Anthropic, Google DeepMind, OpenAI, and the US and UK Safety Institutes. About the role We’re looking for an IT Coordinator or Specialist to provide hands-on, user-facing IT support and operational assistance to our staff, researchers, and visitors. You'll maintain devices, systems, and shared workspace operations to ensure smooth day-to-day functioning. This role includes tactical IT troubleshooting, device management, end-user helpdesk support, and assistance with broader office operations. Outside of the core work hours (M-F 8:30 AM–5:00 PM), this role may also require being onsite some evenings and weekends for events or urgent issues. Key responsibilities IT Support & User Assistance Manage incoming support tickets, resolving or escalating appropriately Provide front-line IT support: troubleshooting hardware/software issues, user account support, and device setup Maintain inventory and upkeep of IT equipment (laptops, peripherals, kiosks) Assist with IT onboarding/offboarding logistics Google Workspace administration – user provisioning, group management, Drive policies, and troubleshooting Office & Operational Support Support physical security operations including access control management (Brivo), camera monitoring, badge issuance, and visitor check-in Monitor IT inventory, order supplies, and maintain stock levels Provide event support, including workshops and community gatherings Help coordinate office space reservations and setup Team Collaboration Support other teams with cross-functional tasks and projects Document common IT issues and solutions to improve team knowledge and user experience About the level We're open to hiring at either the Coordinator or Specialist level depending on the experience and background of the candidate we…