IT Infrastructure Admin

Joining KEYES means giving purpose to your talent. Are you looking for an environment where technology is not an end in itself, but a lever to build a sustainable future? At KEYES, we are not just looking for technical expertise; we are looking for people who share our values. Do you want to continue your career and grow within one of Belgium’s leading IT companies? Join KEYES as a IT Infrastructure Admin! KEYES supports private and public organizations in Belgium and across Europe in their digital transformation by combining business expertise, technological mastery, and a long-term vision. We support large enterprises, the public sector, healthcare organizations, and SMEs in all their digital challenges: Infrastructure & Cloud Solutions, Cybersecurity Solutions, Business Software Solutions, Mainframe Solutions, Data & AI Solutions, Advisory Solutions, and Staffing Solutions. More information: www.keyes.eu The IT Infrastructure Administrator is responsible for the design, implementation, operation, maintenance, and continuous improvement of our client’s IT infrastructure, including hardware, software, networks, systems, and cybersecurity controls. The role ensures that IT services effectively support business operations while meeting performance, security, compliance, and cost-efficiency requirements. Acting as the primary local IT reference, the IT Infrastructure Administrator provides technical leadership, supports end-users, manages IT projects, contributes to strategic planning, and serves as the liaison between our client and Group IT organisations. What is expected from you: IT Infrastructure Governance & Strategy Assess business and end-user needs, as well as quality, operational, and security requirements. Translate business requirements into IT solutions and Service Level Agreements (SLAs). Design, maintain, and continuously improve the local IT infrastructure architecture in alignment with business objectives and Group standards. Advise management on IT strategy, technology evolution, infrastructure investments, and risk mitigation. Monitor emerging technologies and recommend improvements to systems, services, and operational efficiency. Ensure compliance with applicable legal, regulatory, licensing, and corporate requirements. 2. User Support & Service Delivery Provide technical support to end-users through telephone, e-mail, remote assistance, and face-to-face interventions. Diagnose and resolve hardware, software, network, and system-related issues. Assist end-users in the effective use of IT equipment, systems, and applications. Deliver user guidance and training when required. Coordinate with external providers and Group IT teams to ensure timely resolution of incidents and service requests. Coordinate with external providers and Group IT teams to ensure timely resolution of incidents and service requests. Document support procedures and maintain an up-to-date knowledge base. 3.…