IT Operations Coordinator

Your mission As ANAVIA  continues its rapid growth, we are seeking an  IT Operations Coordinator  who is eager to contribute to the future of unmanned aviation. Join us as  IT Operations Coordinator and take ownership of our IT operations, infrastructure, and cybersecurity initiatives. You will drive IT projects, strengthen systems and processes, and ensure reliable, secure, and efficient technology across ANAVIA, while contributing to the growth and continuous improvement of our digital environment. Key Tasks Oversee daily IT operations together with internal IT support and ensure clear prioritization and escalation handling Act as main interface and coordinator for the external IT service provider Lead implementation of IT initiatives (e.g. VPN, password manager, cybersecurity tools, MDM, backup and monitoring solutions) Manage IT infrastructure topics such as networks, access rights, and system setup in collaboration with providers Define and improve IT processes (onboarding, access management, device lifecycle, support workflows) Coordinate cybersecurity measures including assessments, audits, and awareness initiatives Manage software landscape and licenses, including engineering tools and enterprise systems Support introduction and rollout of new software solutions across departments Ensure documentation, transparency, and basic governance across IT systems Identify opportunities to improve efficiency through digital tools and automation Lead, support, and develop the internal IT Support function, ensuring effective prioritization, knowledge transfer, and continuous improvement Manage and continuously optimize collaboration with external IT service providers, ensuring service quality, cost efficiency, and gradual development of internal capabilities Your profile Degree in IT, Engineering, or related field 5+ years of experience in IT operations, infrastructure management, IT project management, or similar role Experience working with external IT service providers and managing vendors Solid understanding of IT infrastructure, networks, and cybersecurity principles Experience with enterprise software and license management Experience in a manufacturing, engineering, aerospace, or technology environment is advantageous Familiarity with engineering or simulation software environments is an advantage Fluent in English; German proficiency (B2 or higher) is highly desirable due to regular interaction with local stakeholders Competencies & Duties Strong project management and execution skills with ability to handle multiple parallel topics  Business-oriented mindset with the ability to align IT decisions and investments with company objectives and operational needs Structured and pragmatic approach to problem solving Ability to translate business needs into IT solutions Strong stakeholder and vendor management skills  Hands-on mindset with ownership mentality Clear communication and ability to create alignment…