IT Program Manager

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Background Every donation processed, every campaign that lands, every supporter who stays engaged — that's the technology you'll help build and deliver. As IT Program Manager , you'll manage the digital platforms behind one of the world's leading humanitarian organizations, directly enabling the fundraising that funds life-saving programs for displaced communities across the globe. This is a high-impact, fast-paced role at the intersection of technology delivery, stakeholder engagement, and mission-driven purpose. You'll be a core member of our Project Management team, working across a modern MarTech ecosystem — including donation and e-commerce platforms (Fundraise Up, Springboard) , our website (Drupal) , Salesforce CRM , Databricks , email marketing (Pardot) , and SMS platforms (Mobile Commons, Mogli) . You'll own the delivery of enhancements, integrations, and new capability launches that keep the IRC's digital supporter experience best-in-class. Why Join Us? Real-world impact — your work directly supports humanitarian programs serving millions of people in crisis. Breadth and ownership — lead a complex, multi-platform portfolio with genuine strategic influence from day one. Collaborative culture — work alongside Product Managers, Data Engineers, Business Analysts, and business stakeholders in a distributed, multicultural team that's deeply committed to its mission. Modern delivery — Agile/Scrum at the core, with room to shape how the team works. Remote-first flexibility — work from anywhere in the US as part of a truly global organization. What You'll Do Drive end-to-end program delivery Own the full lifecycle of multiple concurrent MarTech initiatives — from scope definition and roadmap planning through to launch and post-delivery review. Develop and maintain detailed project plans, work breakdown structures, and product backlogs, ensuring delivery against time, budget, and quality targets. Champion Agile ways of working Serve as Scrum Master for your project and product teams — coaching on Agile principles, facilitating sprint planning, standups, retrospectives, and reviews, and proactively removing blockers to keep delivery on track. Keep stakeholders…