IT Service Cost Analyst

Looking for a new challenge? Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply! IT Service Cost Analyst Join a team where  Purpose  drives everything we do,  Ambition  fuels our growth, Respect  shapes our culture and Trust  builds our foundation.   We're not just hiring we're inviting you to  build the future  with us. If you're curious, driven, and ready to leave your mark, this is your invitation to make your next move. Contract: 12 months maternity cover. Working hours: 35 hours per week is full time. Salary : Circa £40,000 Location : London Reporting to: Service Management Manager By joining our team, you'll enjoy the best of both worlds – hybrid working and the collaboration of a great office environment. Our permanent hybrid policy sees us all working at least four days across a fortnight in the office. As well as extensive opportunities for personal and career development. About Us: At the Financial Ombudsman Service, we make decisions on a range of complex and difficult issues. Every year we resolve thousands of disputes between consumers or small businesses and their financial service providers. The purpose of your role Service management provide a centralised function to IT, raising all Requisitions, purchase orders and receipting of invoices. Working closely with IT colleagues as well as Finance business partners, Accounts payable and project managers this role will help improve the way in which we as a department manage and track spend. It will work to improve the processing or all IT purchases. As well as purchasing, this role will work to associate costs to services and components of the CMDB to give a holistic view of our costs at providing services. You’ll be responsible for Raising purchase requisitions in Workday, validating and receipting invoices, managing purchase orders, monitoring spend against budget, and ensuring suppliers are paid in line with agreed payment terms. managing the IT procurement queue, engaging with resellers and service providers to obtain quotes and resolve invoice queries, supporting contract renewals, and building strong relationships with colleagues, project teams, suppliers and customers across the organisation. maintaining accurate procurement and asset records, auditing cost data within the CMDB, producing management reports, documenting processes, sharing knowledge with colleagues, and identifying opportunities to improve service quality, efficiency and compliance. This role plays a key part in ensuring the smooth and effective management of IT purchasing, supplier relationships, financial controls and contract administration, while supporting projects from initial concept through to business-as-usual delivery. To be considered for this role, you’ll need to show us that you’ve got the skills and capabilities. You’ll have to meet the following minimum criteria:   Minimum Criteria Demonstrable experience…