IT Service Desk Technician Intern

Requisition ID:  101837  Job Category:  Campus  Location:  Pittsburgh, PA, United States  Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in  mining , energy , and infrastructure , our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you. As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems. Looking to get the most out of your upcoming internship? Hatch is seeking an IT Service Desk Technician Intern . Reporting to the  Shared Services group, you will support offices globally working from our  Pittsburgh, PA office location. We’re entrepreneurs with a technical soul. Our flat organizational structure creates an atmosphere of openness and participation. We build practical solutions that are safe, innovative, and sustainable. Our ultimate goal is to achieve no harm for our people, our clients, and our communities. At Hatch, we greatly value in-person interaction and collaboration and are therefore an in-office environment. While flexibility is always provided to work remotely when needed, we encourage our teams to be in the office for most of the time. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. Hatch will not provide sponsorship for employment visas or participate in STEM OPT for this position. Qualifications: Currently pursuing an associate’s degree in in computer technology, information technology, computer science, or a relevant field Minimum of a cumulative 3.0 GPA on a 4.0 scale As the successful candidate, you will: Provide IT support to Hatch employees including Hardware support for desktop PC's Software support for desktop PC's Rebuilding and reconfiguration of PC’s Application support for MS Office Suite Operate Help Desk and provide over the phone support  You bring to the role: Demonstrated ability to troubleshoot and repair all forms of PC related problems Well-developed communication both written and oral skills Any Microsoft Certification A+ Certification Any previous experience with Computer Support or Administration Customer related skills experience Competencies (knowledge, skill, attributes): Good understanding of engineering…