IT Support Intern (Cloud & AI)

Are you excited about solving real IT challenges in a modern cloud environment? Are you curious about how AI can transform the way people work? Then this internship might be your perfect match! About Studyportals Studyportals is the global leading study choice platform helping 50+ million students each year find the right university abroad. With headquarters in Eindhoven and offices worldwide, we connect students to life-changing study opportunities. As an IT Support Intern, you will support our internal IT operations and help colleagues (our everyday superheroes) work efficiently, securely, and confidently with technology. You’ll gain hands-on experience in a cloud-only Microsoft environment, while contributing to real improvements in how we work and adopt AI. This role is perfect for someone curious, proactive, and eager to learn by doing. Your day to day responsibilities You will: Support the IT helpdesk by resolving user issues and service requests Assist with onboarding and offboarding employees Manage identities and access in Microsoft Entra ID (cloud-only) Support device management via Microsoft Intune Maintain and improve IT documentation and knowledge bases Help colleagues understand IT solutions in a simple, user-friendly way Contribute to maintaining a secure IT environment Explore and support AI use cases within the organization Install, configure, and maintain hardware and workstations while supporting IT operations We strongly believe in AI as a driver for productivity and innovation. During your internship, you can work on: Developing an AI adoption framework to help employees integrate AI into their daily work Exploring how tools like Microsoft Copilot can improve workflows Researching how to scale AI adoption across teams You’ll be encouraged to act as an AI champion, bringing new ideas and experimentation into the organization. Requirements You: Are currently studying or have recently graduated from an MBO program in IT, Computer Science, or a related field. Final-year students (graduation phase) are also welcome to apply. Are currently in the Netherlands as you need to be present at our Eindhoven office to ensure the smooth flow of processes. Available 4-5 days a week for at least 5 months. Are proficient in English and have great English writing skills (no Dutch required). Have an interest in cloud technologies and Microsoft 365 Enjoy helping people and have a strong problem solving mindset Can explain complex IT topics in clear, simple English Are proactive, curious, and not afraid to take initiative Interest in AI and emerging technologies Familiarity with Microsoft tools (Entra ID, Intune, M365) Benefits Monthly allowance of €600 Full-time internship (5-6 months) with a starting date in October Work in an informal, friendly, international environment where new ideas are genuinely welcome Be part of a team that values trust, autonomy, and creativity Join regular team events,…