IT Support Specialist (Tester)

Are you looking for a Challenge? Looking for an innovative organization and the opportunity to learn and grow professionally? We can help! We are seeking IT Support Specialist (Tester) to support the Internal Revenue Service’s (IRS) Criminal Investigations (CI) Client Management Support Services (CMSS) & U.S. Windows Client OS Support and Onsite Services contract at the IRS test lab in Florence, Kentucky, with a planned relocation to Covington, Kentucky. I’ve never heard of Terrestris. What do you do? At Terrestris, we leverage technology to create better mission outcomes through better human performance. We form strong client and team relationships through transparency and strive to create an environment where our team can let their excellence shine through. By finding, developing, and incorporating new ideas, we provide memorable services. Rooted in the USMC values of honor, courage, and commitment, Terrestris seeks to deliver extraordinary value to the American people by helping the Government become more efficient and effective. So, what will the IT Support Specialist (Tester) at Terrestris do? The IT Support Specialist (Tester) will support the IRS Criminal Investigation (CI) enterprise endpoint test environment by performing structured validation and testing of Windows-based hardware, software, operating systems, applications, and endpoint-management solutions. The position will help ensure that new technologies, configurations, updates, and hardware platforms are thoroughly tested and ready for enterprise deployment. You will maintain test environments, execute test plans, document results, identify defects, and recommend corrective actions. You will also support endpoint imaging and lifecycle-management activities, automated testing initiatives, configuration and change management, and the development of technical documentation and communications. This position will play an important role in ensuring that endpoint solutions meet IRS-CI operational, security, and performance requirements before they are deployed to users. What does a typical day look like for a IT Support Specialist (Tester) Engineer ? You will: Execute structured validation and testing within the enterprise endpoint test environment. Support the configuration and lifecycle management of endpoints, software, hardware, and associated test environments. Analyze, develop, implement, and maintain modernized endpoint imaging methodologies and lifecycle-management solutions, including operating systems, firmware, drivers, BIOS, standard software, clients, and servers. Support automated image and version tracking and the integration of new hardware into established image lifecycles. Analyze, develop, implement, and maintain automated testing methodologies and solutions supporting user profiles, endpoint management, software management, and captured test use cases. Maintain test environments daily and gather requirements from stakeholders. Review,…