ITAD Operations Associate (finance-focused)

About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About Firstbase, an AppDirect Subsidiary Firstbase helps companies equip their teams with everything they need to do great work—from computers and furniture to company swag and perks. We give businesses the ability to instantly support employees with the right physical goods, and give employees the flexibility to choose what works for their unique needs. Firstbase is part of AppDirect, a subscription commerce platform that powers millions of subscriptions worldwide for organizations selling any product, through any channel, on any device—as a service. About You The ITAD Operations Associate will own the financial side of our IT Asset Disposition program, a small, fast-moving team responsible for what happens to hardware at the end of its life, and for the money that comes back when it's resold or recycled. You'll own the final word on whether a settlement is right. Half of that is investigative: a deposit that doesn't match any invoice, a partner file that's quietly missing a hundred devices, revenue a vendor earned months ago that never reached our books. You find it, you prove it, you close it. Increasingly, you won't do that hunting alone. We're building AI agents that work these queues inside ITAD OS, our internal operations platform, pulling partner files apart, matching deposits against revenue, flagging the rows that look wrong, and we're putting the best AI tooling available into this team's hands as fast as it ships. That moves the job up, not away: the agent proposes, you decide. Your value becomes knowing what the right answer should look like, catching the case the agent got confidently wrong, and turning a workflow you've been running by hand into one that runs itself with you supervising it. If you'd rather be the person who automates their own job than the one it gets automated around, this is that seat. This posting is for the finance-focused seat on the team. Alongside your primary ownership, you'll be trained across the rest of our ITAD operations —data destruction documentation, vendor management, shipping and logistics — so the team can cover for one another. Everyone here rotates. The position offers a flexible hybrid schedule: you will work one day per week onsite and four days remote. Compensation includes 15 paid working days (PTO) plus local holidays, comprehensive medical coverage (OSDE Plan 310) for you and your dependents, reimbursement for eligible wellness activities, English lessons, global and local events participation, and much more! What you’ll do and how you’ll have an impact …