Italian Customer Representative (Greece)
Cbtalents · Bergamo, Province of Bergamo, Italy · Remote
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Customer Support & Sales – Italian Speaker – Remote (Greece)
Location: Greece (100% Remote – must be based in Greece)
Start Date: 18/05 OR 26/06
Work Model: Fully Remote (within Greece only)
About the Role
Join an international project supporting a globally recognized premium technology brand, delivering high-quality customer experience across Europe.
In this role, you will assist Italian-speaking customers with a variety of inquiries, including product information, orders, payments, and technical support. You will work in a dynamic and multicultural environment with strong focus on service excellence.
Responsibilities
Handle customer interactions via phone, email, and chat
Provide support for sales and after-sales inquiries
Assist with orders, returns, payments, and product information
Troubleshoot basic technical issues
Deliver a high level of customer satisfaction
Maintain accurate records of customer interactions
Requirements
Italian: C2 (fluent/native)
English: B2 minimum
Strong communication and customer service skills
Problem-solving mindset
Must be based in Greece (mandatory for remote work)
EU citizenship or valid work authorization
Willingness to relocate to Greece if currently abroad
Working Schedule
Rotational schedule
2 days off per week (communicated in advance)
Salary & Benefits
Base salary: €1,045 gross/month × 14 salaries
Performance bonus: 10–20%
Training completion bonus: €150
Productivity bonus: up to €250/month
Salary progression:
€1,100 after 12 months
€1,150 after 36 months
Fully remote work within Greece
International and multicultural environment
Relocation Package
Flight ticket within the EU
2 weeks hotel accommodation
Airport pick-up
Support with housing search (company-assisted)
Real estate agency fees covered
€150 relocation bonus after 4 months
Interested?
If you are an Italian speaker looking to work remotely while building an international career in customer experience, this is a great opportunity to join a premium global project.
Apply now and we will get in touch with you shortly