Jr Community Admin- Chd

Job Objective: To ensure smooth day-to-day functioning of the coworking space by managing client onboarding (agreements & KYC), maintaining operational standards, handling facility maintenance, and supporting administrative and compliance processes of WorkYard. 1. Client Onboarding & Documentation • Prepare, issue, and manage all client agreements, renewals, and terminations. • Collect and verify KYC documents (Aadhar, PAN, GST, etc.) of all clients as per WorkYard policy. • Maintain organized and updated client records, both digitally and physically. • Coordinate with clients for agreement renewals, payments, and compliance requirements. • Issue No Objection Certificates (NOCs) and address-related documents for Virtual Office clients when applicable. 2. Facility & Maintenance Operations • Oversee daily cleanliness, maintenance, and upkeep of coworking premises. • Coordinate with housekeeping, technicians, and vendors for timely repairs and supplies. • Monitor infrastructure, including ACs, lighting, furniture, internet, and pantry equipment. • Maintain maintenance logs and ensure preventive maintenance schedules are followed. • Report and resolve any facility-related issues promptly to ensure uninterrupted client experience. 3. Administration & Coordination • Manage office supplies, stationery, and consumables stock levels. • Handle couriers, deliveries, visitor entries, and client inquiries at reception if required. • Support management in billing coordination, invoice follow-ups, and data entry. • Ensure adherence to safety, hygiene, and security standards at the premises. • Coordinate with vendors for AMC contracts, utility bills, and procurement. 4. Compliance & Reporting • Maintain agreement and KYC compliance trackers for all clients. • Support in filing and maintaining documents required for GST, Fire NOC, Lease Licenses, etc. • Prepare daily/weekly reports on client occupancy, maintenance issues, and operations status. • Assist in internal audits and ensure all documentation is updated for inspection readiness. 5. Client Relationship Support • Act as the first point of contact for existing members regarding operational or facility issues. • Ensure prompt resolution of complaints and communicate updates professionally. • Support in organizing client feedback sessions, community events, or space tours if needed. Requirements Key Skills & Attributes • Strong communication and coordination skills. • Proficiency in MS Office / Google Workspace / Zoho tools. • Detail-oriented with good record-keeping and documentation ability. • Understanding of compliance and business documentation standards. • Proactive attitude with problem-solving approach. Qualification & Experience: Graduate in Business Administration / Commerce / Management. 1–3 years of experience in coworking / facility management / office operations preferred.