Junior Adjuster - Edmonton, Alberta, Canada
scm · Edmonton · On-site
Posted Sep 24, 2026
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Company:
ClaimsPro LP
Junior Adjuster - Edmonton, Alberta, Canada
We have an existing opportunity to add two Junior Adjusters to our growing team! The role will be desktop claims handling, which may eventually lead to a field role within the Edmonton area.
The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in insurance or insurance-related field.
Key Responsibilities
Prompt contact and follow up with policy holders and claimants.
Investigate the cause and report to clients with solid recommendations.
Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
Throughout the claims process, you will provide high level of customer service to clients and the insured.
You will participate and share ownership and responsibility for after-hours customer service requirements when required
Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience:
Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
At least 1-year relevant experience in claims adjusting or related-field.
Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation.
Effective analytical skills, including identification of cause-and-effect dynamics
Able to draw valid conclusions and effectively communicate them.
Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows:
You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
You will be supported by experienced local claims support, centralized after hours support, and dictation services
Your claims load is driven by senior executives and…