Junior Analyst - Operations

About us Join us at Orange Business!We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities. About the role Contribute to the effective overall performance of the Orange Business Services Global Network, while ensuring the highest level of network availability through excellent proactive/reactive network supervision, efficient troubleshooting and diagnosis of backbone network incidents and effective co-ordination with internal and external entities in order to meet and exceed our customer expectations and in line with our objectives. Understanding of AI/ML technologies and ability to contributeto automation initiatives About you Education: University Degree, Diploma, or equivalent qualification oriented in Electronics or Telecommunications. Formal education focused on network systems, protocols, and telecommunications technologies. Experience: 1 to 3 years of professional experience in large network environments, ISPs, or telecom sectors. Experience in network supervision, troubleshooting, and incident management within similar operational contexts. Experience in AI/ML technologies with exposure to automation of operational activites. Certifications: Relevant Cisco certifications demonstrating expertise in network technologies and protocols. Relevant Juniper certifications validating proficiency in network operations and troubleshooting. Certifications should reflect current industry standards and support continuous professional development. You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas. What we offer Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world. Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working). Professional Development: Training programs and upskilling/re-skilling opportunities. Career Growth: Internal growth and mobility opportunities within Orange. Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events. Reward Programs: Employee Referral Program, Change Maker Awards. The benefits of being Orange Orange Business was certified as one of the best companies to work by the Great Place to Work Institute from 2012 to 2015. Since 2016, Orange has been awarded as the Top Employer Brazil. The comprehensive…