Key Account Manager
Karo Healthcare · Düsseldorf, North Rhine-Westphalia, Germany · On-site
Posted Aug 14, 2026
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Karo Healthcare, a dynamic and growing personal-care retail company, is all about making smart choices for everyday healthcare. With a wide-ranging portfolio across seven categories including medical products, we own and sell over 80 brands in about 90 countries. Our portfolio includes such brands as E45, Pevaryl, Lamisil, Nutravita, Decubal and many others. Our core belief in empowering people to make intelligent health decisions drives our growth strategy, blending organic expansion and M&A.
Join us at Karo Healthcare on our exciting journey. We're currently looking for a Key Account Manager for our office in Düsseldorf .
What’s in it for you?
This is a high-impact commercial role for someone who enjoys moving fast, owning customer relationships and turning strategy into results. You’ll work with leading customers across the pharmacy and consumer healthcare landscape, take real responsibility for growth and profitability, and gain exposure to an ambitious international business that is scaling quickly.
What you’ll be doing
Own and develop strategic relationships with key customers across FMCG, pharmaceutical wholesalers, pharmacies, pharmacy cooperations and franchise pharmacy networks
Take responsibility for turnover, margin and budget performance across your accounts
Build and execute strategic and operational customer plans to drive sustainable sales, revenue and contribution margin growth
Prepare and lead annual negotiations with key customers, balancing commercial opportunities with profitability targets
Review and further develop sustainable commercial terms and customer conditions
Drive targeted promotions and commercial initiatives based on shopper and customer needs
Identify new business opportunities and develop innovative customer and sales strategies
Monitor market, customer and competitor developments to identify growth opportunities and emerging trends
Act as a trusted strategic partner and key point of contact for customers, while coordinating effectively with internal stakeholders across the business
Requirements
Proven experience in Key Account Management, Sales or Commercial roles, ideally within FMCG, consumer healthcare, pharmaceuticals or another fast-moving environment
Strong commercial mindset with experience managing revenue, margin and customer budgets
Excellent negotiation skills and a value-based selling approach
Ability to combine strategic thinking with a hands-on, execution-focused way of working
Strong communication and stakeholder management skills, with confidence engaging contacts at different organisational levels
Solid customer and market understanding with the ability to translate insights into commercial actions
Strong project management and organisational skills
Confident user of Microsoft PowerPoint and Excel
Excellent written and spoken German and English
Benefits
Opportunity to create, grow, and encourage
Apart from a competitive salary pack, there are lots of growth…