Key Account Manager
Univar · Home Based, GB, TBC · United Kingdom · On-site
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Duties
As a part of the CARE Sales team, you will contribute to developing and expanding Univar business within an agreed customer base/territory to execute the strategic objectives of the Sales department and the annual budget.
You will build and maintain customer relations with strategic accounts and spend as much time as is reasonably possible interacting face to face with Customers looking for new business opportunities and at the same time growing and strengthening the current relationships.
Customer needs drive your activities, and you balance them with the interests of the company. Within the team you will be reporting to Area Business Manager.
Key Responsibilities and Tasks
Ensure efficient execution of the sales targets
Build and maintain strong relationships with Strategic Accounts and other Customers in agreed territory. Strategic Accounts typically involve an international partner or major accounts on EMEA level
Ensure strong relationships with Strategic Accounts by conducting regular status and strategy meetings with the customer´s senior management to understand their needs and link them to the organisation’s product/service strategies
Support, enhance and execute the annual business plan: plan visits, services and calls and execute the plan and close the sales opportunities, creation and conversion of a credible pipeline through identification of opportunities
Sales projects and mutual selling activities: initiate, set up and execute projects, attend conferences and marketing events
Meet targets on cold calls to expand Univar business and maintain the existing relationships in visiting the potential and existing clients, negotiating the sales terms, offering after-sales support, logistics and technical services, help in investigating and resolving customer complaints, training the clients and advising them in solving problems
Use reporting tools as required, update customer situation and orders, respond to and follow up on sample requests, make client quotations, analyse the costs and sales
Communicate and liaise with other members of the sales team, product management, technical and other departments locally and in the wider business
To comply with all company processes, policies and guidelines
We are looking for someone who:
Is results oriented
Identifies goals, carries out activities and works focused to achieve the desired results
Sets challenging targets for their own work
Maintains focus on the target even when difficulties arise on the way.
Is structured
Plans, organises and prioritizes her/his work effectively
Builds structures that others can work from
Sets up reasonable deadlines and keeps them
Is Teamwork oriented
Works well with other…