Lead Cloud Ops Platform Engineer (m/f/d)

At SOFICO , we're building the future of mobility through Miles, our market-leading platform for leasing, fleet, and mobility operations worldwide. As an international team, we combine innovation, collaboration, and ownership to deliver real impact for our customers, in a culture of continuous learning, mutual support, and shared success. SOFICO is expanding its Data & AI organisation to build the SOFICO AI Cloud and the Miles Enterprise Agentic Platform : an AI experience layer backed by a deterministic capability layer that keeps every business action controlled, predictable, and testable. From our Ghent office , you'll be the founding Cloud Ops engineer embedded directly in the Data & AI product team, owning the design, build, and operation of the AI Cloud platform: standardized, single-tenant environments that SOFICO runs in Azure, powering the Agentic Platform. What You'll do This is a hands-on role: you design it and you build it . Automated deployment is key from day one. Design, build, and operate the AI Cloud platform: standardized, single-tenant customer environments run by SOFICO in Azure. Build and maintain the automated "instance factory" for rapid, secure provisioning, upgrades, and lifecycle management of customer instances. Own Infrastructure-as-Code , CI/CD, and GitOps practices end to end, from design through daily operation. Drive platform standardization : handle customer-specific requirements through configuration, not custom infrastructure. Design secure, reliable connectivity between AI Cloud and the rest of Miles Enterprise , parts of which run on-premise or at customer sites. Own platform reliability, security, and observability : monitoring, alerting, incident response, and continuous improvement. Apply the technical standards and foundations for Cloud Ops for Miles Enterprise to the Data & AI team's artifacts. What You Bring Senior-level, hands-on experience in Platform Engineering, Cloud Ops, DevOps, or SRE — comfortable owning a platform end to end, with help from our Cloud Ops specialists. Proven track record operating and scaling production SaaS or cloud-native platforms . Strong background automating infrastructure provisioning, deployment, and operations at scale. Confident setting technical direction and standards solo today, with the appetite to mentor and grow a team once one exists. Knowledge & Skills Infrastructure-as-Code: Terraform, Ansible, or similar. Kubernetes, Helm, Docker, and cloud-native platforms. CI/CD pipelines and GitOps-based deployment automation. Solid Azure experience; exposure to Azure AI services is a strong plus . Observability: monitoring, logging, alerting, incident response. Operating multi-tenant / multi-customer platforms: tenant isolation, secrets management, fleet-wide upgrades. Secure connectivity between cloud and on-premise or customer-hosted environments — needed from day one to integrate with the rest of Miles…