Lead Experience Designer

As our hiring team is international, we kindly ask that you submit your CV in English to ensure it can be reviewed by all stakeholders. Work where work matters. We are a global technology group built for what's next, offering high calibre professionals the platform for high stakes work, the kind of work that defines an entire career. When you join us, you're not just taking on projects, you're solving problems that don't even have answers yet. You will join an exclusive roster of talent that global leaders, including Google, Snap, Diageo, PayPal, and Jaguar Land Rover call when deadlines seem impossible, when others have already tried and failed, and when the solution absolutely has to work.

 Forget routine consultancy. You will operate where technology, design, and human behaviour meet to deliver tangible outcomes, fast. This is work that leaves a mark, work you’ll be proud to tell your friends about. We are looking for a Lead Experience Designer to join our delivery center in Buenos Aires. We look for people who embody: Innovation to solve the hardest problems. ‍ Accountability for every result. ‍ Integrity always. About The Role Role Overview We’re looking for a Lead Experience Designer to join our growing creative team. The successful candidate will have the opportunity to lead and influence all experience design activities across the lifecycle of a project — from running client workshops and conducting user interviews, through to partnering on concepts and bringing prototypes to life. While this is primarily a maker role that will see you heavily involved in the work, you’ll have regular opportunities to partner closely with CDs and ACDs, be a leading voice in the day-to-day of projects, and gain skills and experience that will set you up the next step in your creative career. Above all, you’re an awesome human who loves being surrounded by — and collaborating with — smart, talented folks in a fun, fast-paced environment. Role Responsibilities Support CDs/ACDs in guiding multidisciplinary teams to define products, services, and experiences end-to-end, from information architecture and research, through to user journeys and prototype, and finally interaction and branding. Partner with user researchers to plan, design and conduct user research utilising a variety of methodologies, including both quantitative and qualitative research. You will use this knowledge to inform all parts of your process including developing personas and user journeys. Facilitate workshops to align teams on user goals, building a foundation of trust and shared responsibility for the final product. Ensure UX plays a critical role in solution design, user flows, and overall product strategy, not just front-end deliverables. Translate user needs and business goals into static designs and interactive mockups to provide a clear, working reference for engineers and stakeholders. Create compelling presentations and communicate the…